During my time in retail, I gained a reputation for being a supportive figure to those in need. Having started working in retail at the age of 16 and faced personal challenges related to familial toxicity, it prompted me to embark on a journey of self-improvement. My desire to assist others in their struggles led me to pursue qualifications such as NVQ Levels 2, 3, and 4 at Blackpool College/University, culminating in achieving a Level 5 in psychodynamic training.
My practical experience at addiction services in Blackpool exposed me to diverse mental health challenges and backgrounds, fostering a passion for supporting individuals dealing with complex mental health issues. Despite having to temporarily pause my work due to welcoming my second child and the onset of the Covid-19 pandemic, I leveraged this time to establish my own private practice from home. Transitioning to offering online and telephone counseling, I later joined an Employee Assistance Program (EAP) to extend my reach in providing support to those in need.